Impact of Human Resource Outsourcing Activities on Employee’s Performance of State-owned Commercial Banks in Bangladesh

Abstract

State-owned banks in Bangladesh are contributing more in our economy and the biggest source of employment. The study purposes to find out the impact of human resource outsourcing activities on employee’s performance. As the study is explanatory, quantitative approach has been applied to collect data which consists of primary and secondary data. Structured questionnaire was used to collect data from 80 executives of five state-owned commercial banks in Bangladesh focusing Likert Five-point scale (5= strongly agree, 4= agree, 3= neural, 2=disagree, 1= strongly disagree) through purposive sampling method. Data was analyzed using descriptive frequency to determine the human resource activities outsourced by banks. Correlation and regression methods were done through SPSS 25.0 to know the relationship and impact between independent variables (HRO activities) and dependent variables (employee’s performance). The study result demonstrates that an increase in outsourcing activities by banks will bring positive changes on employee’s performance. The finding also shows that state-owned commercial banks employee’s performance boosts up through adopting human resource outsourcing activities and most frequent outsourced activities are training and developments program and payroll system.

Keywords

• Impacts
• HR activities
• Outsourced
• Employee’s performance
• State-owned commercial banks
• Bangladesh

How to cite

Hasan Ahmed (2025). Impact of Human Resource Outsourcing Activities on Employee’s Performance of State-owned Commercial Banks in Bangladesh. Sonargaon University Journal, 5(I), 123–146.

@article{ahmed20256,
  title   = {Impact of Human Resource Outsourcing Activities on Employee’s Performance of State-owned Commercial Banks in Bangladesh},
  author  = {Hasan Ahmed},
  journal = {Sonargaon University Journal},
  volume  = {5},
  number  = {I},
  pages   = {123--146},
  year    = {2025},
  issn    = {2518-3125},
  url     = {https://su.edu.bd/journal/volume-5-issue-1/impact-of-human-resource-outsourcing-activities-on-employees-performance-of}
}